Frequently asked questions
Do I need an account?
You can browse all public listings without an account. A buyer account is required for checkout so your orders, payment status and support conversations stay attached to you.
Is email verification required?
No. Registration is protected by reCAPTCHA, but the site does not require an email verification step before you can use your account.
Where can I see my orders?
Every order placed while signed in appears in My Account → Orders, including payment status and the related support options.
How do I report a problem with an order?
Open the order in your dashboard and choose Get support, or go to the Support Center and select the related order when creating a ticket.
Can every online account be resold?
No. Transfer and resale rules vary by provider and jurisdiction. Only listings that are lawfully transferable and permitted by the relevant provider should be published.
Are login credentials shown on product pages?
No. Sensitive credentials should never be exposed publicly.
How are refunds handled?
Refund eligibility depends on the published refund policy and the specific facts of the transaction.